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Title: I can't log into free realms

  1. #1
    Los's Avatar
    Los
    Los is offline Newbie Explorer
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    Default I can't log into free realms

    Hello my name is Los, and i have been having a problem logging into free realms, i'm not banned, and i double checked everything, and it will not let me reset my password, and i tried different browers. It let me log into free realms on my friends laptop but not my own, HELP ME PLEASE
    ~ Los <Golden Hearted>
    “The things that mattered
    Were broken and shattered
    One by one” ~ Jonny Lang ~

  2. #2
    pokegroup is offline Banned
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    Default Re: I can't log into free realms

    Oh my god...

    GOD PLEASE CURE THIS RACE OF IT'S
    STUPIDITY!!!




    I'm kidding. Restart your PC.
    Egg Zachly likes this.

  3. #3
    Aubss's Avatar
    Aubss is offline Master Gamer
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    Default Re: I can't log into free realms

    Yes, that ^
    Or you can send a ticket to $OE.
    Zalesana and pokegroup like this.

  4. #4
    Egg Zachly is offline Banned
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    Default Re: I can't log into free realms

    Its a glitch that people get every so often. Sounds like you already tried a bit of everything so I would recommend trying to log in one more time and if it still doesn't work then send in a ticket as previously suggested.
    HinkyHollywood likes this.

  5. #5
    Eclípse is offline Explorer
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    Default Re: I can't log into free realms

    Right now I am getting this G27 error message when I try to log on, not sure why? Or maybe glitch probably...? -Calisto
    *Mwahh

  6. #6
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    TheWonder is offline Amateur Gamer
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    Default Re: I can't log into free realms

    This happens a lot to most players including me. So, dont worry . Restart your pc or send a ticket.

    Edited:
    Quote Originally Posted by Eclípse View Post
    Right now I am getting this G27 error message when I try to log on, not sure why? Or maybe glitch probably...? -Calisto

    I suggest you to uninstall the game then re-install it (or you can re-install on different browser) . This happened to me weeks ago. Or send in a ticket, for they can help you with this more.
    Last edited by TheWonder; 12-07-2013 at 02:04 AM.


    - V -

  7. #7
    Los's Avatar
    Los
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    Default Re: I can't log into free realms

    How can i send in a ticket, if i cannot sign in at all, i have tried all my accounts.
    “The things that mattered
    Were broken and shattered
    One by one” ~ Jonny Lang ~

  8. #8
    Bella Clare's Avatar
    Bella Clare is offline Amateur Gamer
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    Default Re: I can't log into free realms

    Hello,

    How long has the problem been persisting? Sometimes, it's a temporary bug with the login server, which will go away within a few hours (usually), especially if you didn't have login problems before.

    There are some other things you could check:
    - Check your anti-virus/firewall. Make sure it allows Free Realms to run. By default, firewall usually blocks game clients from running.
    - Clear your cookies/cache.
    - Uninstall/reinstall the game like TheWonder suggested for Eclipse.
    - If the above three don't work, try uninstalling the SOE Web Installer in addition to uninstalling the game.
    - If possible, try different computers. There may be a conflict with your specific computer that won't allow the game to run; however, this is highly unlikely since Free Realms seems to run on even my most outdated computer

    One of the above should work, considering you still have access to your account via a friend's computer, so it's nothing linked to your specific account (e.g. bug, glitch, etc.).

    Also, keep in mind if you've recently updated anything. For example, there are still problems with running Free Realms on Windows 8.1 among other possible problems regarding new/updated software.

    Hope this helps.
    Last edited by Bella Clare; 12-10-2013 at 02:45 AM. Reason: just remembered another thingy
    ^^

    *pío pío* O,,O

  9. #9
    Los's Avatar
    Los
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    Default Re: I can't log into free realms

    this problem has persisted about a week, i have checked everything, i even did a complete restore on my laptop, and i run Windows 7
    “The things that mattered
    Were broken and shattered
    One by one” ~ Jonny Lang ~

  10. #10
    Bella Clare's Avatar
    Bella Clare is offline Amateur Gamer
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    Default Re: I can't log into free realms

    Hmm... I'm not sure what the problem with your specific laptop could be then. A friend of mine had a similar problem, but couldn't access his account at all even through different computers, and that was an internal issue with the game itself.

    I would suggest calling SOE Customer Support at 858 537-0898 (M-F 10am-7pm PST).
    ^^

    *pío pío* O,,O

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