I can't log in... At all :(

[k3la]

Okay I joined this forum thing to find an answer to my question.....

So first of all, I cannot log into my account. Whenever I try, it comes up as wrong username and password for both my main account AND backup account (Yes, I'm typing it in correctly). I have even tried creating like three new accounts and the same wrong username password thing shows up. Yes, I have tried to change my password and ended up with the same results. After some research, I found out that I had to clear cookies and caches. SAME THING when trying to log in again. I can't send in a help ticket because it requires you to log on which I can't. I've even tried this on three different computers. This had been happening for about a week. I'm desperate because this is kind of the only help I can get.......Thanks!

[MirandaFlamestory]

Wow, my first suggestion was going to be try logging in a different computer, but I see that you've tried it on three different ones o.o Well since you have tried logging in on three different computers, it must me Free Realms that is having the issues. My suggestion to you it to try logging in on your FR account on the SOE webpage. Because you can also send in a "ticket" there for any technical issues you're having related to any of their games, including log in issues. I hope this helps! (:
Here is the link to the SOE website for the customer support issues:
Customer Support | Sony Online Entertainment

[saramaese]

Change your password, in your 'Change Password'

[Elliot]

My opinion is to call Customer Support =)
US: 858-790-5200
UK: (44)870-600-0267
DE: (49)180-500-7774
FR: Inside France (33)825-120-549
Outside France (33)171-230-495
ES: Spain (34)912-754-643
US/Spanish 858-790-5201
PT: (858 )790-5201

[ashfr]

Change your password, in your 'Change Password'

Yes, I have tried to change my password and ended up with the same results.

..........

[Teddy Azureflare]

This has happened to me today. I tried to log in with my alt. I also tried making new accounts. Nothing works, I hope it gets fixed soon.

[Eclípse]

This is happening to me!!!

[Brett Firemumbles]

This has happened to me today. I tried to log in with my alt. I also tried making new accounts. Nothing works, I hope it gets fixed soon.

Same thing is happening to me as I am typing this message. My siblings and I can't log in game, getting this #error. Hopefully, we didn't get hacked.

[Eclípse]

Guys I was shaking and so desperate to log in again I thought something went wrong..with my account but it isn't that. Its just a glitch because when I logged in it kept saying my info was not correct although IT WAS, and I even deleted the cookies and stuff and said the same thing and tried on my other computer still the same so I know its some glitch

[DespicableDani]

It was happening across all of SOE games, it's up and running correctly now.