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  • 4 Post By Wirox

Title: Help! Missing Items!

  1. #1
    Join Date
    Dec 2013
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    52

    Default Help! Missing Items!

    Hey guys,

    Last night, I redeemed two TCG Virtual Reward cards from the TCG lobby. One had Drake (Dragon ride) and the other was a Battledome Gold Trophy. When I redeemed them, they did not appear in my inventory. I'm worried because I didn't take a screenshot of them, and I want to before FR closes.

    Any suggestions?

  2. #2
    Join Date
    Jul 2011
    Posts
    74

    Default Re: Help! Missing Items!

    Write in a ticket saying that you didn't receive them, they can see that you didn't get it, this happened to me a few months ago and they gave me my items back.


    I hope you can get them back.
    Last edited by Peach Moonprism; 02-27-2014 at 11:27 PM.
    ♫~~♫
    *~Goodbye my friends~*

  3. #3
    zachpuppy's Avatar
    zachpuppy is offline Master Gamer
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    Feb 2010
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    2,444

    Default Re: Help! Missing Items!

    Did you redeem them from the Claim window? That should be located somewhere in the toolbar thing at the top of the FR window.
    "I have the two qualities required to see absolute truth. I am brilliant and unloved."

  4. #4
    ashfr's Avatar
    ashfr is offline Master Gamer
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    Nov 2012
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    Default Re: Help! Missing Items!

    To add on, rides aren't in your inventory, they have their own slot.

  5. #5
    Join Date
    Dec 2013
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    52

    Default Re: Help! Missing Items!

    When I redeemed them, I double clicked on their respective Virtual Reward cards. It said they were redeemed, but they didn't appear in my inventory or my Rides slot. I'm going to try to log back in tonight to see if they're there.

    Thanks for all the replies!

  6. #6
    ashfr's Avatar
    ashfr is offline Master Gamer
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    Nov 2012
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    Default Re: Help! Missing Items!

    There should be a some sort of toolbar on the top of the screen, in the toolbar, there should be a little message icon, click it, once you are there, you should see the virtual reward card(it appears like the card does in the TCG lobby IIRC), once there, you should be able to click a button with the title redeem((or perhaps "claim"? something similar to it), click it and you should be able to redeem your virtual rewards.
    Last edited by ashfr; 02-28-2014 at 11:57 AM.

  7. #7
    Egg Zachly is offline Banned
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    Aug 2013
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    Default Re: Help! Missing Items!

    I wonder if we are going to see "hey, I need help with..." threads a week before shutdown. That would be hilarious.

  8. #8
    Wirox is offline Amateur Gamer
    Join Date
    Oct 2013
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    176

    Default Re: Help! Missing Items!

    These threads a week AFTER shutdown would be much more hilarious. "Hey, I need help, I can't log in to my account"
    In-game name: Devin Silentshade

  9. #9
    Egg Zachly is offline Banned
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    Default Re: Help! Missing Items!

    Quote Originally Posted by Wirox View Post
    These threads a week AFTER shutdown would be much more hilarious. "Hey, I need help, I can't log in to my account"
    Hahahaha! Good point.

  10. #10
    Join Date
    Dec 2013
    Posts
    52

    Default Re: Help! Missing Items!

    Hey, just wanted to take screenshots of all my stuff before it's gone


    *April 1*
    "Hey, can someone help? When I go to the Free Realms website, it says that the game closed. Are they running a maintenance or something?"

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