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  1. #1
    Join Date
    Sep 2010
    Posts
    37

    Default Help! I cent get into my FreeRealms account!

    Hey guys. Well, for the past couple days, i was trying to log in to Whitney Snowhaven to download FreeRealms again but... i forgot my password! Whenever i do "Forgot Your Password?" it says that there was an error processing my request! Nothing else helps. It leads me to Customer Support but im WAYYYYY to afraid to talk to people i dont know! Do you guys know what to do? I need to get into my free realms! PLEASE help me!

    -Whitney
    IGN: Whitney Snowhaven & Niall Redwood

  2. #2
    The Painbringer's Avatar
    The Painbringer is offline Master Gamer
    Join Date
    Jun 2009
    Posts
    1,377

    Default Re: Help! I cent get into my FreeRealms account!

    Way too afraid to talk to people you don't know? You hardly know anyone here! We can't do anything for you. You have to talk to Customer Service.
    Before you insult someone, walk a mile in their shoes
    That way, your a mile away and you have their shoes


  3. #3
    James Darkshadow's Avatar
    James Darkshadow is offline Master Gamer
    Join Date
    Jun 2010
    Posts
    5,204

    Default Re: Help! I cent get into my FreeRealms account!

    Yes, it is no different than posting on here! Just send a ticket to SOE, and they will help you, as it is their job! Don't be afraid, in fact, they are even nicer there than some people are on here.
    Join the Movement! Help Resurgence! We are a Group of Volunteers with a common goal, hosting activities for the community! Help us out! We'd love to have you.

  4. #4
    Ivis's Avatar
    Ivis is offline Explorer
    Join Date
    Nov 2010
    Posts
    96

    Default Re: Help! I cent get into my FreeRealms account!

    You need not worry about the customer service people -- some of the nicest around! Remember, the nicer they are, the more likely you are to spend money with them....

  5. #5
    Join Date
    Sep 2010
    Posts
    37

    Default Re: Help! I cent get into my FreeRealms account!

    i know... but my parents wont do all of this for me... but idk why i am so afraid...
    IGN: Whitney Snowhaven & Niall Redwood

  6. #6
    Emma Maefield's Avatar
    Emma Maefield is offline Pro Gamer
    Join Date
    Jun 2009
    Posts
    792

    Default Re: Help! I cent get into my FreeRealms account!

    They reply to your ticket by email..
    just tell them exactly what you told us. :]
    ign:
    webkinz

  7. #7
    Join Date
    Sep 2010
    Posts
    37

    Default Re: Help! I cent get into my FreeRealms account!

    How do you send a ticket to SOE?
    IGN: Whitney Snowhaven & Niall Redwood

  8. #8
    Azure Coldlake's Avatar
    Azure Coldlake is offline Amateur Gamer
    Join Date
    Aug 2010
    Posts
    290

    Default Re: Help! I cent get into my FreeRealms account!

    Sending in a ticket is the same as asking for help through the customer service. Click on the button that says "Ask for Help" and type in your question and all the information that they ask. Don't worry, you don't have to actually speak to anyone, just type in your question and they will send you an email shortly after

  9. #9
    Join Date
    Sep 2010
    Posts
    37

    Default Re: Help! I cent get into my FreeRealms account!

    Phew, thanks
    IGN: Whitney Snowhaven & Niall Redwood

  10. #10
    randomgirl's Avatar
    randomgirl is offline Amateur Gamer
    Join Date
    Sep 2010
    Posts
    374

    Default Re: Help! I cent get into my FreeRealms account!

    You need to answer your security question, your billing address etc.

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