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  1. #1
    arcaneous633549 is offline Newbie Explorer
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    Default crash report on tcg.

    so anytime i try to do anything dealing with the trading card game i get a crash report then i'm kicked out to my profile page. :( this has been happening for a couple of months now. i sent in a ticket and have had numerous tech's that have tried to help me with this...we've tried uninstalling(yes even the web installer too) then reinstalling but to no avail. they've even had me reinstall directx. it still happens. they said that tech was working on my problem but now i haven't heard a response for a whole week. i think they gave up on me. ;_; now i can't play the card game and i missed the halloween card quests too. i really have no idea what i did to make it stop working. all i'm sure about is someone told me about codes to get free items. after i put in the codes i can't play the card game without a crash report coming up i made a youtube video of the crash happening Free Realms TCG Crash - YouTube aside from just buying a new hard drive and getting an install disc for a windows OS i really don't know what else to do.

  2. #2
    Baybo's Avatar
    Baybo is offline Master Gamer
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    Default Re: crash report on tcg.

    I'm sorry to hear about your problem. I don't know what else to try either!


    True story!


  3. #3
    PirateJack is offline Master Gamer
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    Default Re: crash report on tcg.

    If you are using a mac it won't work.
    Done.

  4. #4
    Neon Mango's Avatar
    Neon Mango is offline Master Gamer
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    Default Re: crash report on tcg.

    Going through all of those Tech's and STILL not knowing what to do must be hard.
    Even uninstalling it as well!
    I suggest you might want to try playing it on a different computer and see if is just not your location/device. ^^

    IGN: Pöoh Bear


  5. #5
    arcaneous633549 is offline Newbie Explorer
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    Default Re: crash report on tcg.

    Quote Originally Posted by Neon Mango View Post
    Going through all of those Tech's and STILL not knowing what to do must be hard.
    Even uninstalling it as well!
    I suggest you might want to try playing it on a different computer and see if is just not your location/device. ^^
    thats whats so frustrating. i have 2 pc's one with win xp and the other with win vista. both are having the same problem. >_<. the one with vista has another drive hooked up but it has xp and missing some of the drivers and thats just another headache in itself (sigh)...

  6. #6
    arcaneous633549 is offline Newbie Explorer
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    Default Re: crash report on tcg.

    Quote Originally Posted by PirateJack View Post
    If you are using a mac it won't work.
    no not using a Mac. just two pc's: one vista the other win xp

  7. #7
    arcaneous633549 is offline Newbie Explorer
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    Default Re: crash report on tcg.

    sometimes i get this error:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: FreeRealms.exe
    Application Version: 0.0.0.0
    Application Timestamp: 5092f1aa
    Fault Module Name: FreeRealmsTCG.dll
    Fault Module Version: 1307.0.0.0
    Fault Module Timestamp: 508f0b22
    Exception Code: c0000005
    Exception Offset: 002b1ab4
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    also i tried the other hard drive with xp and the same thing happens. i also tried creating a new account and it still happens. at this point i wonder if its my router/modem or my internet service provider. i have no idea what to change on the router/modem its a kyocera KR1.

  8. #8
    PirateJack is offline Master Gamer
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    Default Re: crash report on tcg.

    Send in another ticket asking them if they have another idea.
    Done.

  9. #9
    arcaneous633549 is offline Newbie Explorer
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    Default Re: crash report on tcg.

    Quote Originally Posted by PirateJack View Post
    Send in another ticket asking them if they have another idea.
    won't they get mad...or worse make me go through all the steps of the previous ticket !_!

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