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  1. #1
    Claire Goldenbeach's Avatar
    Claire Goldenbeach is offline Amateur Gamer
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    Default Important Notice Regarding the Vault and Potential Trading Issues

    A new story entry has been added:

    [drupal=994]Important Notice Regarding the Vault and Potential Trading Issues[/drupal]

    Thank you to members chris30s and RandomPlayer for bringing to our attention the following ongoing issues with the Free Realms Royal Vault as well as the trading function.

    For over two months, several members have been experiencing empty chests while opening in the vault or from a pet find. The reason they were empty is due to a new item quantity cap instituted by SOE. There are several items that now have a quantity limit, which means that if you open a chest and you already have too many of that item in your inventory, you will not get the item.

    THIS CAP WILL AFFECT ANY CHESTS YOU OPEN -- vault, pets, dungeons. IT ALSO AFFECTS DUNGEON DROPS (BAGS) -- but not the end-boss drop. AS WELL AS ITEMS YOU TRADE -- both to/from another person and from Live Gamer Exchange.</p>If you have gone into the vault and gotten empty chests, then you can submit a ticket to get a refund of your wasted treasure tickets. When you fill out your trouble ticket, please try to include any possible dates that you remember and all of the characters involved. Once you get your ticket refund, the ref will tell you to stay out of the vault until there's notification of it being fixed, because this refund is a one-time only deal. Only tickets lost over the last two months will be reimbursed.

    It's also possible that you are at or above the item quantity limits, which are shown below:

    • Armor (levels 1-4): 1 of each type/color/level
    • Necklaces: 1 of each type
    • Party Poppers: 50
    • Pet Food: 20 of each type
    • Rings: 1 of each type
    • Silly String: 50 of each color
    • Square Shards: 1 of each type
    • Triangle Shards: 1 of each type
    • VR's (one-time use): 20 of each card
    Possible Limits:
    • Circle Shards: probably 1 of each type
    • Diamond Shards: probably 1 of each type
    • Gems: somewhere over 100
    • Harvesting items: somewhere over 800
    • Ores: somewhere over 1300
    Items that do not have a limit:
    • Potions
    • Items from the Wheel



    We remain hopeful that SOE will swiftly address this issue. Thanks again and credit to chris30s and RandomPlayer for the information!

  2. #2
    Ninja X is offline Banned
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    Default Re: Important Notice Regarding the Vault and Potential Trading Issues

    thanks for telling us

  3. #3
    Trademarked's Avatar
    Trademarked is offline Master Gamer
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    Default Re: Important Notice Regarding the Vault and Potential Trading Issues

    Wow, my gems got reduced yesterday, i guess that is why
    Jordan Trademarked
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  4. #4
    alex85's Avatar
    alex85 is offline Master Gamer
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    Default Re: Important Notice Regarding the Vault and Potential Trading Issues

    really thanks for telling us about this

  5. #5
    Pother74's Avatar
    Pother74 is offline Pro Gamer
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    Default Re: Important Notice Regarding the Vault and Potential Trading Issues

    I wonder when they will fix this.

  6. #6
    Arabella is offline Newbie Explorer
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    Default Re: Important Notice Regarding the Vault and Potential Trading Issues

    Yeah, no kidding there's no limit on wheel items, I have 2 dozen pairs of freaking dress shoes!

  7. #7
    chris30s's Avatar
    chris30s is offline Master Gamer
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    Default Re: Important Notice Regarding the Vault and Potential Trading Issues

    Quote Originally Posted by Masterdiaruga2 View Post
    Wow, my gems got reduced yesterday, i guess that is why
    Our experience has been that item quantity is not being reduced because of this bug ... you just will not get any more added to inventory.

    Quote Originally Posted by Arabella View Post
    Yeah, no kidding there's no limit on wheel items, I have 2 dozen pairs of freaking dress shoes!
    We included the Wheel in the no-limits mostly to differentiate between Wheel shards, with no limit, and other circle shards, which probably have a limit of 1. Our experience has been Adventurer/Freestyle clothing doesn't have a limit, just the armor ... so the shoes wouldn't be limited anyway.

    Quote Originally Posted by Pother74 View Post
    I wonder when they will fix this.
    On the FR forums, Pex has stated the devs are working on it, to get it fixed as quickly as possible.
    Happy gaming!
    Christine
    IGN: Marisol Bluesurf and Marisol Dreamchaser

  8. #8
    alexko9's Avatar
    alexko9 is offline Master Gamer
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    Default Re: Important Notice Regarding the Vault and Potential Trading Issues

    he ythere is no circle shard llimit!!!! i have like 9 of the battle tempered ones
    Find the Stone Heart Shop here!!!

  9. #9
    Meagan Goldlight's Avatar
    Meagan Goldlight is offline Master Gamer
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    Default Re: Important Notice Regarding the Vault and Potential Trading Issues

    O man, Do you think that will offect free style clothes. Iv got empty chests alot but I dont feel bad enough to get a refund, only intersted in the clothes


  10. #10
    Chris Blazingsea's Avatar
    Chris Blazingsea is offline Master Gamer
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    Default Re: Important Notice Regarding the Vault and Potential Trading Issues

    thabks for the info. I'll stay out of the vault for a while. Over the last week I've had this problem, i think i only lost about 50 tickets so its not a big deal yet.
    IGN: Chris Blazingsea
    <Elite Cardie Crew>

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