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  1. #1
    Ashley Preciousfable's Avatar
    Ashley Preciousfable is offline Master Gamer

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    Default Free realms players experiencing Issues with game launch

    A new story entry has been added:

    [drupal=431]Free realms players experiencing Issues with game launch[/drupal]

    </p> </p>
    Many players have been reporting issues (Wondering why servers were taken down?) while trying to log into Free Realms today (Not able to play today since last nights update). The issue appears to be tied into the game launcher, as members have stated they are able to log in but unable to launch the game. You will be moved from the page you logged onto, to the game launching page and then back to your character select screen; all appears to be normal except for the fact the game will not launch.




    While some members have found that they were able to log in after clearing their browser&rsquo;s cache or by pressing the "play now" button on the job page or profile page &ndash; others have been stuck outside of free realms unable to play at all!

    Tech support throughout the official free realms forums have been working with various members including our own Moderator Autumn Roselake as they try and sort out what is affecting this issue.

    With the update this morning, those were able to use the work around have reported success in launching Free Realms. However, Iceberg from the Sony support team has suggested to those who are continuing to have problems to contact free realms through their tech support forums or you can always try the consumer service app found here.

    Thomas Edison's last words were 'It's very beautiful over there'.
    I don't know where there is, but I believe it's somewhere, and I hope it's beautiful.

  2. #2
    alex85's Avatar
    alex85 is offline Master Gamer
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    Default Re: Free realms players experiencing Issues with game launch

    i dont understand.........i had no problems launching the game today

  3. #3
    Fang's Avatar
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    Default Re: Free realms players experiencing Issues with game launch

    This "work around" seems to work well for me as that still happens sometimes.

    It basically uses the old server select page to launch the game.
    First you need to find your character ID.

    When you click the link to your profile you should see a number in the URL bar.

    For example mine shows :
    http://www.freerealms.com/character/...44804401134913

    That means my character Id is 5427544804401134913

    Next just add that to the end of this line.:
    http://www.freerealms.com/game/selec...n?characterId=

    So I would type in

    http://www.freerealms.com/game/selec...44804401134913

    to get to the old server selection.

    This seems to have a higher success rate of launching the game.
    Let me know if this works for those still struggling to get in
    Last edited by Fang; 08-25-2009 at 03:42 PM.

  4. #4
    Ashley Preciousfable's Avatar
    Ashley Preciousfable is offline Master Gamer

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    Default Re: Free realms players experiencing Issues with game launch

    Quote Originally Posted by latios6 View Post
    i dont understand.........i had no problems launching the game today

    Neither have I, but it has been on going for quite a few people from what I've been reading. Hopefully it will be addressed in time for the barefoot postman event!

    White fang: thank you for the instructions!

    Thomas Edison's last words were 'It's very beautiful over there'.
    I don't know where there is, but I believe it's somewhere, and I hope it's beautiful.

  5. #5
    Autumn Roselake's Avatar
    Autumn Roselake is offline Master Gamer
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    Default Re: Free realms players experiencing Issues with game launch

    Fang i tried all the workarounds. They didnt work for me. BUT Iceberg is helping me as we speak. AND i have no doubt he is doing everything possible to help get me back up and running. FR tech support is awesome!

  6. #6
    Abiagail Coralmusic's Avatar
    Abiagail Coralmusic is offline Master Gamer
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    Default Re: Free realms players experiencing Issues with game launch

    I could log on ok but before for the last couple of days I had to go to game then collitions then click play now two times then pick my server and click it two times too.
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  7. #7
    Crashfreak200's Avatar
    Crashfreak200 is offline Amateur Gamer
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    Default Re: Free realms players experiencing Issues with game launch

    Just Goto The Jobs Area And Use That One
    Goto The Sever List
    Watch My Video's On Youtube....
    Here

  8. #8
    moyinator's Avatar
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    Default Re: Free realms players experiencing Issues with game launch

    ALWAYS HAPPENS TO MEH TOO i just never complain
    Shut up and eat your pie.
    All lead you to epicness.

  9. #9
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    Default Re: Free realms players experiencing Issues with game launch

    Count me in as one of those locked out...but just one of my 'puters...weird. FR Tech knows...guess I'll have to do something productive tonight...

  10. #10
    logan lavaspy's Avatar
    logan lavaspy is offline Explorer
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    Default Re: Free realms players experiencing Issues with game launch

    i to had problems logging in for days but today i can log in again idk what was wrong but its fixed now

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